Support & Inquiries
How can we help?
Send our team a note below. A team member will respond during support hours, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.
Support hours
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time
We route incoming inquiries directly to our team. A team member will respond during standard support hours.
Help center & guides
Looking for quick answers? You can often find immediate solutions in our comprehensive guides for hosts and guests.
Browse help.kouchd.comSupport boundaries: Kouchd provides technical software assistance, account support, and billing help. Because Kouchd is a shared organizer that never holds or moves money, our team does not mediate roommate conflicts, house rule disputes, or personal financial disagreements.